Privacy Policy for Triad Tales – Starbound Ascension
Effective Date: July 2, 2026
Ascend Solo Games (“we,” “us,” or “our”) operates Triad Tales – Starbound Ascension (“the Game”). This Privacy Policy explains what information we collect, how we use it, and what choices players have regarding their information.
1. Information We Collect
When you use the Game, we may collect the following types of information:
Account and Login Information
If you sign in through a platform service such as Google Play Games or another supported platform login, we may receive limited account-related information such as:
your platform user ID
display name or username
authentication tokens needed to verify your login
We do not receive your platform password.
Gameplay and Progress Information
We may collect and store gameplay-related information necessary to operate the Game, such as:
account progress
deck data
inventory, rewards, or cosmetics
match history
rankings or level information
in-game settings
Technical and Device Information
We may collect limited technical information to help operate and improve the Game, such as:
device type
operating system version
app version
crash data
connection and diagnostic logs
server activity needed for online play and account security
Purchase Information
If you make purchases through a platform store, we may receive confirmation that a purchase occurred and information needed to grant the purchased item. Payments are processed by the platform provider, not by us directly.
2. How We Use Information
We use collected information to:
create and manage player accounts
authenticate logins
save progress and game data
support online gameplay features
provide purchased content
respond to support requests
detect bugs, abuse, cheating, fraud, or unauthorized access
improve game performance, balance, and stability
comply with legal obligations
3. Third-Party Services
The Game may rely on third-party services to function. Depending on the version of the Game and the platform you use, these services may include:
Google Play Games Services
Google Play Store billing and distribution services
platform authentication providers
hosting and server providers
analytics, crash reporting, or infrastructure tools used to maintain the Game
These third parties may collect or process information according to their own privacy policies.
4. How We Share Information
We do not sell your personal information.
We may share limited information only when necessary:
with service providers who help us operate the Game
with platform providers for login, purchases, or distribution
when required by law, legal process, or government request
to protect the rights, safety, security, and integrity of the Game, our players, or the public
5. Data Retention
We retain information for as long as reasonably necessary to:
provide the Game and online services
maintain player progress and account records
resolve disputes and support requests
enforce our terms and protect the Game
comply with legal or operational requirements
If you request deletion of your account data, we will review and process the request as described in our Data Removal section below, subject to any legal, security, fraud-prevention, or platform-related obligations.
6. Account and Data Removal
If you would like to request deletion of your account or related game data, please contact us at:
Please include enough information for us to identify your account, such as:
your in-game name
platform used
platform ID or login email associated with the account, if applicable
For more details, please refer to our Account and Data Removal Policy.
7. Children’s Privacy
The Game is not intended to collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information improperly, contact us and we will review the matter.
8. Security
We take reasonable steps to protect information used by the Game. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Use
If you access the Game from outside the country where our services are operated, your information may be processed and stored in other jurisdictions where our service providers or infrastructure are located.
10. Your Choices
You may choose not to use certain features that require account authentication, though some parts of the Game may not function without them. You may also contact us to request account review or deletion, subject to verification and applicable limitations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and post the revised version through the Game, our website, or other appropriate channels.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact:
Ascend Solo Games
Email: triad.tales.sa@gmail.com