Account and Data Removal Policy for Triad Tales – Starbound Ascension
Effective Date: July 2, 2026
If you want your Triad Tales – Starbound Ascension account or associated game data removed, you may submit a request by email.
How to Request Removal
Send your request to:
Use a subject line such as:
Account Deletion Request – Triad Tales
Please include the following, if available:
your in-game name
the platform you used to play
the account or platform ID connected to the game
any details that help us identify the correct account
We may ask for additional information to verify ownership before processing the request.
What We May Delete
Upon verification, we may delete or deactivate data associated with your game account, including:
saved game progress
decks, cosmetics, rewards, and inventory records
profile and account data stored on our game services
other game-specific data reasonably linked to your account
What May Not Be Deleted Immediately or Fully
Some information may be retained where necessary for:
legal compliance
fraud prevention
dispute resolution
security and abuse prevention
enforcing our terms
backup, audit, or technical recovery processes for a limited period
In addition, certain data held by third-party platforms, such as Google Play Games, Steam, or other platform providers, is controlled by those services and not by us. You may need to manage or remove that information through the relevant platform directly.
Effect of Deletion
If your account is deleted:
access to online game data may be permanently lost
progress and entitlements stored on our systems may not be recoverable
future access to deleted account content may not be possible
Processing Time
We will review deletion requests within a reasonable time after verifying the account. Timing may vary depending on the complexity of the request and whether additional verification is needed.
Contact
For account and data removal requests, contact: